Case Study 2 - Rapid response to a tragic situation

The Problem

The initial call from the IT Manager was a sad one - their sole long-term contractor had suddenly passed away, and a quick solution needed to be found to minimise business impact.

They ran a bespoke RPG-based system, and needed ongoing support and development help, within an agreed budget.

The Solution

We commenced immediately, with a cut-down "discovery" phase and an initial brief to complete some critical functions that were unfinished.

We quickly got to grips with the bespoke RPGII and RPGIV system and worked hard to limit any impact on business operations.

We now provide support and development with a fixed number of hours per month, performed by one senior Legacy Systems consultant backed-up by a second layer of resourcing.